Service Individualized
Committed to personalized service, Lui O Lei believes in extending that personal
touch rather than a commercial approach to your customer service experience.
The company highly regards its clients, and as such, only wishes to convey passionate
service with integrity and simplicity. We strive not only meet your expectations,
but exceed them by building a personal connection with you over time.
To distinguish ourselves from other luxury fashion companies, we value the importance of an unsurpassed level of service and customer satisfaction. In doing so, we hope to see you come back again not only due to your love of our luxury fashion brands; but also because we presented you with an unforgettable attention to detail that you cannot find elsewhere.
Standard Of Excellence
Our team works hard to provide a distinct sense of refined quality, workmanship,
and excellent fit in all of our luxury fashion brand's products. That is why
we pride ourselves on our high end collaborations for an extraordinary selection.
We value building meaningful relationships with brands without sacrificing our
standard of excellence.
Our Savvy Customer
Exclusively indulging the customer who desires something more exquisite than
the average outfit, Lui O Lei was created for those who embody class and elegance
with a passion for style. Lui O Lei stands for modern elegance and cool glamor
with a distinct sense of refined quality.
Our goal is to make your buying experience as smooth as possible. We desire loyalty from our savvy customer, and in return we give you the a reliable high quality luxury shopping experience. Our Luxury Multi-Brand Boutiques, house some of the world's finest luxury brands of handbags, leather goods, shoes and ladies ready-to-wear. Our Mid-High Multi-Brand concept is home to many medium-high brands of handbags, leather goods, shoes and ladies accessories.
World Class Employees
The same attention and care we provide for our customers, also goes into selecting
our employees and nurturing them into a top customer service representative.
Potential hires are tested in both cultural fit and customer service excellence.
We work hard to hire staff who are serviced minded individuals who are knowledgeable
of fashion trends and enjoy working in this environment. Each prospect is hand
selected and trained in all of our company values to ensure that you, the customer,
receives a high quality and uniquely personalized experience.